GameCreate.com

mimic

I have two hosts, with 2 game servers. Both are running English versions of Windows, and both are running as the Administrator account. The problem I'm having is that the GameCreate Statistics page is not graphing any data. It does seem to be able to read the current state of the machine, telling me the amount of RAM used, the processor usage, network usage, and even number of players, but it doesn't seem to track or graph the results.

Server 1:
Quad-Core Intel, 8GB RAM
Windows 7 Ultimate 64-bit English
GameCreate client run in Administrator account

Server 2:
Dual-Core Intel, 2GB RAM
Windows XP Professional 32-bit
GameCreate client run in Administrator account

Neither client window shows any error messages about not being able to fetch system performance information. I've checked that WMI service is running on both hosts, and it is. I've searched the forums, but haven't been able to find anything that helps.

Everything else about GameCreate is working flawlessly, so I'm really happy, I would just like to get this last part working.

Thanks in advance, and thanks for a great server maintenance solution. Loving it!

adbot · Posted: Thu Mar 31, 2011 3:57 am

Steve · Mammoth

This sounds like it could be a problem on our end.

Can you swing us your GC domain name so we can take a closer look.

If you don't want to post it here, use the contact link on the left menu.

mimic · Posted: Thu Dec 17, 2009 12:42 pm Post subject:

lethalbrigade.us.gamecreate.com

and

practice.lethalbrigade.us.gamecreate.com

Thanks!

Andrew · Mammoth

Hi mimic,

Apologies for the inconvenience; this was a problem at our end.

Your statistics graphs should begin recording now Smile

mimic · Posted: Thu Dec 17, 2009 2:07 pm Post subject:

Yes they are, thank you very much!

Acer · Posted: Tue Apr 13, 2010 2:13 am Post subject:

Hi Gamecreate team I have the same problem.
My domains are http://death-serverscom.eu.gamecreate.com/ and Gamecp.death-servers.com

Here is the log from their client:

Could not add memory counter
LOG: Mon Apr 12 18:17:03 2010: Could not add cpu counter
LOG: Mon Apr 12 18:17:03 2010: Could not start resource query; No counters
LOG: Mon Apr 12 18:17:03 2010: Could not remove cpu counter
LOG: Mon Apr 12 18:17:03 2010: Could not remove memory counter

Thanks already times in advance for your help.

Andrew · Mammoth

Hi,

Does GameCreate have access to the Windows performance counters?

I'm not sure of the exact permission, but I think you also need 'WMI' running under Services.

Also note our counters currently only work on English versions of Windows.