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Kybber



PostPosted: Mon Mar 05, 2007 7:18 pm    Post subject: Reply with quote

Oooo, the snappiness - I love it! Very Happy

I will be extra alert over the next few days for
changes in stability etc. Hopefully, as you said, the
problem mentioned above will be over now.
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adbot



PostPosted: Thu Mar 31, 2011 3:57 am 

Kybber



PostPosted: Tue Mar 06, 2007 10:06 pm    Post subject: Reply with quote

Andrew wrote:
EU domains have been moved to EU hosting.

It seems that the server has been down since
about 3am CET.

I am currently unable to log on via the webinterface:
Code:
Server error in '/admin' application
The request timed out.
Description: Error processing request.

Error Message: HTTP 500. The request timed out.

Also, clients are unable to connect:
Code:
Tue Mar  6 12:51:11 2007: SSL pipe not connected, attempting to connect
Tue Mar  6 12:51:11 2007: Master address(es): eu1.master.gamecreate.com,eu2.master.gamecreate.com
Tue Mar  6 12:51:12 2007: Got ip of '85.17.42.116' for eu1.master.gamecreate.com
Tue Mar  6 12:51:12 2007: Begin connection attempt
Tue Mar  6 12:51:12 2007: Connect TCP socket
Tue Mar  6 12:51:12 2007: TCP connected, create new SSL instance
Tue Mar  6 12:51:12 2007: Bind SSL to TCP socket
Tue Mar  6 12:51:12 2007: Begin SSL negotiation
Tue Mar  6 12:51:15 2007: SSL negotiation complete
Tue Mar  6 12:51:15 2007: Attempting domain login: USER/PASSWORD
Tue Mar  6 12:52:15 2007: Sending PONG, waiting for response
Tue Mar  6 12:53:18 2007: Sending PONG, waiting for response
Tue Mar  6 12:54:21 2007: Sending PONG, waiting for response
Tue Mar  6 12:54:33 2007: PONG response not received, closing connection

with the occasional:
Code:
Tue Mar  6 12:37:36 2007: Begin connection attempt
Tue Mar  6 12:37:36 2007: Connect TCP socket
Tue Mar  6 12:37:36 2007: TCP connected, create new SSL instance
Tue Mar  6 12:37:36 2007: Bind SSL to TCP socket
Tue Mar  6 12:37:36 2007: Begin SSL negotiation
Tue Mar  6 12:37:40 2007: SSL negotiation complete
Tue Mar  6 12:37:40 2007: Attempting domain login: USER/PASSWORD
Tue Mar  6 12:38:37 2007: Sending PONG, waiting for response
Tue Mar  6 12:38:40 2007: SSL_read returned: -1 (SSL_get_error:1, errno:0, WSA:0)
Tue Mar  6 12:38:43 2007: SSL_read returned: -1 (SSL_get_error:1, errno:0, WSA:0)
Tue Mar  6 12:38:46 2007: SSL_read returned: -1 (SSL_get_error:1, errno:0, WSA:0)
Tue Mar  6 12:38:49 2007: SSL_read returned: -1 (SSL_get_error:1, errno:0, WSA:0)
Tue Mar  6 12:38:52 2007: SSL_read returned: -1 (SSL_get_error:1, errno:0, WSA:0)
Tue Mar  6 12:38:55 2007: SSL_read returned: -1 (SSL_get_error:1, errno:0, WSA:0)
Tue Mar  6 12:38:58 2007: SSL_read returned: -1 (SSL_get_error:1, errno:0, WSA:0)
Tue Mar  6 12:39:01 2007: SSL_read returned: -1 (SSL_get_error:1, errno:0, WSA:0)
Tue Mar  6 12:39:04 2007: SSL_read returned: -1 (SSL_get_error:1, errno:0, WSA:0)
Tue Mar  6 12:39:07 2007: SSL_read returned: -1 (SSL_get_error:1, errno:0, WSA:0)
Tue Mar  6 12:39:10 2007: SSL_read returned: -1 (SSL_get_error:1, errno:0, WSA:0)
Tue Mar  6 12:39:13 2007: SSL_read returned: -1 (SSL_get_error:1, errno:0, WSA:0)
Tue Mar  6 12:39:16 2007: SSL_read returned: -1 (SSL_get_error:1, errno:0, WSA:0)
Tue Mar  6 12:39:19 2007: SSL_read returned: -1 (SSL_get_error:1, errno:0, WSA:0)
Tue Mar  6 12:39:22 2007: SSL_read returned: -1 (SSL_get_error:1, errno:0, WSA:0)
Tue Mar  6 12:39:25 2007: SSL_read returned: -1 (SSL_get_error:1, errno:0, WSA:0)
Tue Mar  6 12:39:28 2007: SSL_read returned: -1 (SSL_get_error:1, errno:0, WSA:0)
Tue Mar  6 12:39:31 2007: SSL_read returned: -1 (SSL_get_error:1, errno:0, WSA:0)
Tue Mar  6 12:39:34 2007: SSL_read returned: -1 (SSL_get_error:1, errno:0, WSA:0)
Tue Mar  6 12:39:37 2007: SSL_read returned: -1 (SSL_get_error:1, errno:0, WSA:0)
Tue Mar  6 12:39:40 2007: SSL_read returned: -1 (SSL_get_error:1, errno:0, WSA:0)
Tue Mar  6 12:39:40 2007: Sending PONG, waiting for response
Tue Mar  6 12:39:43 2007: SSL_read returned: -1 (SSL_get_error:1, errno:0, WSA:0)
Tue Mar  6 12:39:46 2007: SSL_read returned: -1 (SSL_get_error:1, errno:0, WSA:0)
Tue Mar  6 12:39:49 2007: SSL_read returned: -1 (SSL_get_error:1, errno:0, WSA:0)
(etc....)
Tue Mar  6 12:40:58 2007: SSL_read returned: -1 (SSL_get_error:1, errno:0, WSA:0)
Tue Mar  6 12:40:58 2007: PONG response not received, closing connection
Tue Mar  6 12:40:59 2007: SSL pipe not connected, attempting to connect
Tue Mar  6 12:40:59 2007: Master address(es): eu1.master.gamecreate.com,eu2.master.gamecreate.com
Tue Mar  6 12:41:00 2007: Got ip of '85.17.42.116' for eu2.master.gamecreate.com
Tue Mar  6 12:41:00 2007: Begin connection attempt
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fluk



PostPosted: Wed Mar 07, 2007 1:36 am    Post subject: Reply with quote

I have the same problem; Im in the EU server too.
Yesterday I had this problem and read you here ... closing and starting gamecreate solved the problem.

Today (2 hours ago) I have seen 3 of my game servers offline; perhaps because they restart every day at 5am and they stop but not go online. I dont know. Again closing and starting gamecreate solved the situation.

Perhaps we can have a solution scheduling a restart of gamecreate every X-hours. I dont how can i do it Confused . Any software to schedule stops and starts ?? ... I think windows scheduling can not do it, Confused

Because it seems that if the master server go offline or stop connection, it must be restarted manually gamecreate.
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Kybber



PostPosted: Wed Mar 07, 2007 8:20 am    Post subject: Reply with quote

Restarting GC helps sometimes, but not always. I suppose
it depends on whether the master server is actually down
or completely refusing connections, in which case a restart
of the client obviously won't help, or if the master server
is just not accepting the specific client's attempts at
connecting, for whatever reason. In the latter case, maybe
the client itself goes into a loop or carries with it some
misconfiguration like a corrupted ssl-key, which means
that a restart is both needed and sufficient for a
successful reconnect.
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Andrew
Mammoth


PostPosted: Wed Mar 07, 2007 3:44 pm    Post subject: Reply with quote

We are looking into it.

But can you see if stability has changed now? We are monitoring the server and conducting a few tests.
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gh0std0g



PostPosted: Fri Mar 09, 2007 1:02 am    Post subject: Reply with quote

Andrew wrote:
We are looking into it.

But can you see if stability has changed now? We are monitoring the server and conducting a few tests.


i believe it to be a lot better now.
still get the error every now and then but not as frequently as before.
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Kybber



PostPosted: Fri Mar 09, 2007 9:18 am    Post subject: Reply with quote

After only a couple of days, I don't have a very
strong statistical foundation, but host do seem like
they keep a much better connection now. Yes, they
do disconnect every now and then (quite frequently,
actually), but only for very short periods of time,
like a minute or two, not hours like before. This
seems to happen about every hour: 6-8 servers
disconnect, then they all reconnect 1-2 minutes
later.

This is a typical scenarioe:
Code:
Thu Mar  8 19:54:35 2007: Received PING request
Thu Mar  8 19:54:53 2007: Connection closed during SSL_read
Thu Mar  8 19:54:53 2007: SSL_read returned: 0 (SSL_get_error:6, errno:0, WSA:0)
Thu Mar  8 19:54:56 2007: SSL pipe not connected, attempting to connect
Thu Mar  8 19:54:56 2007: Master address(es): eu1.master.gamecreate.com,eu2.master.gamecreate.com
Thu Mar  8 19:54:57 2007: FTP connections are not permitted
Thu Mar  8 19:54:57 2007: Got ip of '85.17.42.116' for eu2.master.gamecreate.com
Thu Mar  8 19:54:57 2007: Begin connection attempt
Thu Mar  8 19:54:57 2007: Connect TCP socket
Thu Mar  8 19:54:57 2007: TCP connected, create new SSL instance
Thu Mar  8 19:54:57 2007: Bind SSL to TCP socket
Thu Mar  8 19:54:57 2007: Begin SSL negotiation
Thu Mar  8 19:55:58 2007: Sending PONG, waiting for response
Thu Mar  8 19:56:59 2007: Sending PONG, waiting for response
Thu Mar  8 19:57:06 2007: SSL negotiation complete
Thu Mar  8 19:57:06 2007: Attempting domain login: USER/PASSWORD
Thu Mar  8 19:57:09 2007: Received PING request
Thu Mar  8 19:57:10 2007: FTP connections are permitted
Thu Mar  8 19:57:12 2007: ** Check Booking Performance: ID 286113 **
Thu Mar  8 19:57:42 2007: Received PING request


Interestingly, the timestamp in my log shows 19:57
while the logs on your server show 21:06. Are you
sure your EU- server is keeping time correctly?
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Kybber



PostPosted: Fri Mar 09, 2007 9:24 am    Post subject: Reply with quote

I just ran a quick test: I killed the GC client at
00:18 local time (CET). The web-based log shows
that the server went offline at 01:30. I then restarted
GC at 00:21. It was reported as online at 01:31.
Seems this is not just a simple timezone-issue.
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fluk



PostPosted: Fri Mar 09, 2007 9:46 am    Post subject: Reply with quote

since my last post GC has not been restarted and everything its running fine for me and my server.
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Andrew
Mammoth


PostPosted: Fri Mar 09, 2007 11:05 am    Post subject: Reply with quote

Kybber: Thanks, the clock was off an hour or so - It's been corrected.
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Kybber



PostPosted: Fri Mar 09, 2007 11:46 am    Post subject: Reply with quote

Cheers, that was quick Smile

However, just as a test I killed GC again on one of
the hosts. That was 25 minutes ago, and it still
hasn't been listed as being down. I assume that's
because there's already a timestamp from this
host about 40 minutes ahead in time, so that
lastContact > now() - delay is true for a while
further? Don't know if this should be considered a
bug, but it's possibly somewhat of a weakness.
But as long as the clock doesn't for some silly
reason jump forward by a significant amount of
time, it shouldn't pose a problem.
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Andrew
Mammoth


PostPosted: Fri Mar 09, 2007 12:25 pm    Post subject: Reply with quote

It will update the host timestamp in a few minutes for existing ones.

The clients themselves will auto-reconnect in a few minutes anyway if they cannot receive a ping/pong, so don't worry about it.
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Kybber



PostPosted: Tue Mar 13, 2007 8:07 pm    Post subject: Reply with quote

It appears the disconnects is still an issue, although
not as big a problem as before. We now have a
non-reconnecting disconnect every 2-3 days. It
generally goes like this, starting with the 5 o'clock
server restart:
Code:
Tue Mar 13 05:02:33 2007: ** Stop GameCreate Booking: ID 293155 **
Tue Mar 13 05:02:36 2007: Waiting for PID: 14618 failed
Tue Mar 13 05:02:36 2007: ** Stop GameCreate Booking: ID 292295 **
Tue Mar 13 05:02:39 2007: Waiting for PID: 14682 failed
Tue Mar 13 05:02:39 2007: Received PING request
Tue Mar 13 05:02:39 2007: ** Copy directory: /home/server/games/GameCreate-467/srcds/cstrike/cfg/mani_admin_plugin -to- /home/server/games/GameCreate-467/srcds/cstrike/cfg/mani21100 **
Tue Mar 13 05:02:39 2007: SSL_read returned: -1 (SSL_get_error:1, errno:0, WSA:0)
Tue Mar 13 05:02:39 2007: ** Got file, name: /home/server/games/GameCreate-467/srcds/cstrike/mapcycle21100.cfg, size: 19 **
Tue Mar 13 05:02:39 2007: SSL_read returned: -1 (SSL_get_error:1, errno:0, WSA:0)
Tue Mar 13 05:02:39 2007: ** Got file, name: /home/server/games/GameCreate-467/srcds/cstrike/cfg/port21100.cfg, size: 2439 **
Tue Mar 13 05:02:39 2007: SSL_read returned: -1 (SSL_get_error:1, errno:0, WSA:0)
Tue Mar 13 05:02:39 2007: ** Got file, name: /home/server/games/GameCreate-467/srcds/cstrike/cfg/mani21100/clients.txt, size: 22934 **
Tue Mar 13 05:02:39 2007: ** Got file, name: /home/server/games/GameCreate-467/srcds/cstrike/cfg/mani21100/adverts.txt, size: 787 **
Tue Mar 13 05:02:39 2007: ** Got file, name: /home/server/games/GameCreate-467/srcds/cstrike/cfg/mani21100/cexeclist_player.txt, size: 935 **
Tue Mar 13 05:02:39 2007: ** Got file, name: /home/server/games/GameCreate-467/srcds/cstrike/cfg/mani21100/cexeclist_all.txt, size: 799 **
Tue Mar 13 05:02:39 2007: ** Got file, name: /home/server/games/GameCreate-467/srcds/cstrike/cfg/mani21100/default_weapon_restrict.txt, size: 1534 **
Tue Mar 13 05:02:39 2007: ** Got file, name: /home/server/games/GameCreate-467/srcds/cstrike/cfg/mani21100/webshortcutlist.txt, size: 572 **
Tue Mar 13 05:02:39 2007: ** Got file, name: /home/server/games/GameCreate-467/srcds/cstrike/cfg/mani21100/wordfilter.txt, size: 9929 **
Tue Mar 13 05:02:39 2007: ** Got file, name: /home/server/games/GameCreate-467/srcds/cstrike/cfg/mani_server21100.cfg, size: 55402 **
Tue Mar 13 05:02:51 2007: SSL_read returned: -1 (SSL_get_error:1, errno:0, WSA:0)
Tue Mar 13 05:02:51 2007: SSL_read returned: -1 (SSL_get_error:1, errno:0, WSA:0)
Tue Mar 13 05:02:54 2007: SSL_read returned: -1 (SSL_get_error:1, errno:0, WSA:0)
Tue Mar 13 05:02:57 2007: SSL_read returned: -1 (SSL_get_error:1, errno:0, WSA:0)
Tue Mar 13 05:03:00 2007: SSL_read returned: -1 (SSL_get_error:1, errno:0, WSA:0)
Tue Mar 13 05:03:00 2007: Sending PONG, waiting for response
Tue Mar 13 05:03:03 2007: SSL_read returned: -1 (SSL_get_error:1, errno:0, WSA:0)
(...)
Tue Mar 13 05:05:18 2007: SSL_read returned: -1 (SSL_get_error:1, errno:0, WSA:0)
Tue Mar 13 05:05:21 2007: SSL_read returned: -1 (SSL_get_error:1, errno:0, WSA:0)
Tue Mar 13 05:05:21 2007: PONG response not received, closing connection
Tue Mar 13 05:05:22 2007: SSL pipe not connected, attempting to connect
Tue Mar 13 05:05:22 2007: Master address(es): eu1.master.gamecreate.com,eu2.master.gamecreate.com
Tue Mar 13 05:05:22 2007: FTP connections are not permitted
Tue Mar 13 05:05:23 2007: Got ip of '85.17.42.116' for eu2.master.gamecreate.com
Tue Mar 13 05:05:23 2007: Begin connection attempt
Tue Mar 13 05:05:23 2007: Connect TCP socket
Tue Mar 13 05:05:23 2007: TCP connected, create new SSL instance
Tue Mar 13 05:05:23 2007: Bind SSL to TCP socket
Tue Mar 13 05:05:23 2007: Begin SSL negotiation
Tue Mar 13 05:05:25 2007: SSL negotiation complete
Tue Mar 13 05:05:25 2007: Attempting domain login: user/password
Tue Mar 13 05:06:25 2007: Sending PONG, waiting for response
Tue Mar 13 05:07:28 2007: Sending PONG, waiting for response
Tue Mar 13 05:08:31 2007: Sending PONG, waiting for response
Tue Mar 13 05:08:46 2007: PONG response not received, closing connection
Tue Mar 13 05:08:47 2007: SSL pipe not connected, attempting to connect
Tue Mar 13 05:08:47 2007: Master address(es): eu1.master.gamecreate.com,eu2.master.gamecreate.com
(... and so on and so on)


A restart of the client normally fixes this.
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Andrew
Mammoth


PostPosted: Tue Mar 13, 2007 8:25 pm    Post subject: Reply with quote

How long is 'and so on'? If you wait a few minutes, does it work, or can it sit there like that for hours?
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Kybber



PostPosted: Tue Mar 13, 2007 8:32 pm    Post subject: Reply with quote

In this case I restarted GC right after posting (11:07
CET), so 6 hours.
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