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Belgarion69
Posted: Sat Aug 23, 2008 1:03 pm Post subject: Gamecreate stopping my vent
For some reason gamecreate is stopping my vent server
getting this in the failure reports from the webpage
GameCreate stopped Kraken Vent.
happens every five mins or so, I checked and am up to date with payments etc
Cheers
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adbot
Posted: Thu Mar 31, 2011 3:57 am
Steve Mammoth
Posted: Mon Aug 25, 2008 11:56 am Post subject:
GameCreate stops servers automatically when a payment has failed. This is normally due to an out of date expiry date, or lack of funds in the account.
Check your credit card details, make sure they're up to date, and also make sure there are available funds.
Use the support link if you need more help.
http://www.gamecreate.com/support.php
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Belgarion69
Posted: Mon Aug 25, 2008 4:47 pm Post subject: cheers
my card was expired i didnt notice
put my new card details up will it just automatically be processed n start up again?
cheers
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Steve Mammoth
Posted: Mon Aug 25, 2008 5:13 pm Post subject:
Yes, it'll start again by itself within an hour of updating your details.
Contact support if it hasn't started up for you.
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