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DieHard



PostPosted: Tue Aug 25, 2009 5:03 am    Post subject: Reinstall and servers keep saying updating.... Reply with quote

I tried to reinstall some server files and I choose to undo the select radio button for "Stop affected game servers while update is in progress". Anyway this function didn't work, it just stopped the gameserver and says "updating".

But now the reinstall is ready and the gameserver keeps saying updating and I can't fix it. I already tried to reinstall again and do select the radio button, but when reinstall is ready it still says updating. So i cant even start the gameserver anymore. Really weird bug.

Please help!


Last edited by DieHard on Tue Aug 25, 2009 6:57 pm; edited 1 time in total
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adbot



PostPosted: Thu Mar 31, 2011 3:57 am 

Steve
Mammoth


PostPosted: Tue Aug 25, 2009 11:58 am    Post subject: Reply with quote

You'll need to turn the GC client off for about 5 minutes, at which point you should get the option to mark servers as stopped, and the update should fail(even though it's actually updated properly).

You should be able to start up the GC client again and then start servers.
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DieHard



PostPosted: Tue Aug 25, 2009 6:58 pm    Post subject: Reply with quote

Okay, thank you that works... Didn't thought about that...
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DieHard



PostPosted: Tue Sep 01, 2009 11:27 pm    Post subject: Reply with quote

Again same problem is here at .us domain....

Day of Defeat Source and Team Fortress 2 keep saying "OrangeBox update: waiting for host" for 8 hours....

It''s not possible to end the update, not even when you turn off the Gamecreate client... Maybe this function can be build in to cancel it, because this is very annoying. Servers are offline all the time.
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Steve
Mammoth


PostPosted: Wed Sep 02, 2009 12:14 pm    Post subject: Reply with quote

Which is your GC domain again DieHard?

Would like to take a closer look at what's going on there.
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DieHard



PostPosted: Fri Sep 04, 2009 6:11 am    Post subject: Reply with quote

http://7275.control.eu.gamecreate.com

Still its saying "OrangeBox: Team Fortress 2 update: waiting for host"
The Day of Defeat has been updates..

But the TF2 server is still offline..
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Steve
Mammoth


PostPosted: Fri Sep 04, 2009 12:44 pm    Post subject: Reply with quote

Can you email us about 5 or 10 minutes worth of GC client logs. Have a go at installing something else during the logging period also.

Make sure you have

log-file gamecreate.log

in your ini file. (or whatever log file name you want to use)

http://www.gamecreate.com/contact.php
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PapaBear



PostPosted: Sat Sep 12, 2009 1:37 am    Post subject: Reply with quote

I'm having the same issue. I was manually updating the Americas Army 3 server when GameCreate tried to update it as well. Now I'm stuck in Updating status and I can't restart my server.

We are at vx9.us.gamecreate.com.
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Steve
Mammoth


PostPosted: Mon Sep 14, 2009 1:55 pm    Post subject: Reply with quote

Looking at your domain PapaBear it seems as if your servers are up and not stuck in an update loop.

Is this still a problem?
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PapaBear



PostPosted: Tue Sep 15, 2009 6:29 am    Post subject: Reply with quote

Thanks, Steve. No. Problem fixed. I logged in with an account that had higher permissions than the one I was using to manage our AA servers, and I was able to see the link to cancel the Update. My next question is is there a way to turn off Automatic Updates without reinstalling the game? I get the update files directly from the provider, so I don't need to use Automatic Update.
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Steve
Mammoth


PostPosted: Wed Sep 16, 2009 4:19 pm    Post subject: Reply with quote

You need to use the remove game option but leave files on the server, then reinstall with using the files already in place option, and turning off the auto-updates.

The option is only available at the time the game is installed.
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