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icprocesssolutionsco



PostPosted: Wed Jul 07, 2010 3:46 am    Post subject: Returning from external auth and access is denied Reply with quote

Hi all,
I just tested external auth with my domain and it worked. But, I was using a test server to host the external auth files. I decided to move back to internal auth for a while, and the switch back process seemed smooth... but when I went back to login to the domain, it said my account didn't have access! And my account was the domain creator/master account!

I don't know what went wrong, but please, help me someone, this panel is an important part of my business and I have game hosts currently reliant on this panel! Embarassed
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adbot



PostPosted: Thu Mar 31, 2011 3:57 am 

icprocesssolutionsco



PostPosted: Wed Jul 07, 2010 5:09 am    Post subject: Reply with quote

Please help, someone, neither me nor my clients can access the panel.
Sad
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icprocesssolutionsco



PostPosted: Wed Jul 07, 2010 12:25 pm    Post subject: Reply with quote

It's still giving me the "You do not have permission to log in to this domain" error... and I tried logging in with the master domain account (the one I used to register the domain).

Please help me, anyone?
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Steve
Mammoth


PostPosted: Thu Jul 08, 2010 4:35 pm    Post subject: Reply with quote

I've responded to your email

This is an unfortunate bug with GC which currently we need to fix for you if you try switching back to GC authentication.
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icprocesssolutionsco



PostPosted: Thu Jul 08, 2010 8:09 pm    Post subject: Reply with quote

Understood. Thank you for your help Smile

One question, though, with External auth, how should I configure the "Name" row in the database? I *have* created it, and I *have* populated it with names such as "User Name" (without quotes)... but in GameCreate, it shows up blank. When I use the 'username' row in auth.php instead of the 'name' row, the names show up fine.

I'm hoping I can use separate names for my users instead of their GameCreaate usernames
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icprocesssolutionsco



PostPosted: Fri Jul 09, 2010 12:42 am    Post subject: Reply with quote

I went to try to login to my domain again (the first one, which I got locked out of)
I'm still locked out. I thought the permissions were fixed?
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icprocesssolutionsco



PostPosted: Fri Jul 09, 2010 4:37 am    Post subject: Reply with quote

I've sent an e-mail but will post here too, in case this is checked first.
I've decided it would be best if my gamecreate domain were just deleted completely so that I could re-register it. That would probably be best.

Thanks in advance Smile
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icprocesssolutionsco



PostPosted: Fri Jul 09, 2010 9:19 pm    Post subject: Reply with quote

If my domain can't be deleted, can you at least remove the host "gshost01" from my domain? I need it unregistered/deleted (but can't access the panel) so I can use it in another domain.

If you could do that for me, it would be great. Very Happy
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Steve
Mammoth


PostPosted: Tue Jul 13, 2010 2:38 pm    Post subject: Reply with quote

We don't delete any domains. We only let them naturally expire through inactivity.

If you want to delete a host from your domain, you can add /admin/DeleteHost.aspx to the domain's url and it will give you a list of hosts you can delete.
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