[Vecchio]

Hi, I've created a subdomain and granted permisions to respective user account. I can login to that subdomain using GC admin panel, but FTP server reports error (bad username/password).


Connection LOG

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[Andrew]

Hi,

This is just a cosmetic change - your full username is still being compared/used in the authentication process.

We looked at not limiting the display of 8 characters, but after reading some RFC's on the FTP service it was indicated this should display a limit of 8 characters or so, so we just left it at that.

In order to have FTP access to the host, you need read and/or write access to a server on the host (not just the game) and the host must have FTP enabled.

[Vecchio]

But I can login using my account which username has 7 chars.

FTP access is enabled and I can access everything using my acc.