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aydam



PostPosted: Mon Sep 24, 2007 6:58 pm    Post subject: Australia - Server Too Busy Reply with quote

I am trying to login to my vent server and I am receiving an error after select Australia from the Login Geographic Location list.

I am assuming this is affecting all of the AU Vent/Gamecreate Servers.
If so is there an ETA on a fix for this?
If not, what is the best course of action to get this resolved?
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adbot



PostPosted: Thu Mar 31, 2011 3:57 am 

Andrew
Mammoth


PostPosted: Mon Sep 24, 2007 7:28 pm    Post subject: Reply with quote

Hi,

We've identified the problem and this has been resolved.

Apologies for the inconvenience.

Regards,
Andrew
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aydam



PostPosted: Mon Sep 24, 2007 7:30 pm    Post subject: Reply with quote

Hi Andrew,

My server seems to come back online for about 5 min then automatically switches to Stopped status... the failures report log says "GameCreate stopped LaTE Vent."

I can switch it back on, but 5 min later it D/Cs again.
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Andrew
Mammoth


PostPosted: Mon Sep 24, 2007 7:56 pm    Post subject: Reply with quote

aydam wrote:
Hi Andrew,

My server seems to come back online for about 5 min then automatically switches to Stopped status... the failures report log says "GameCreate stopped LaTE Vent."

I can switch it back on, but 5 min later it D/Cs again.


Hi,

Check your account - most likely a billing issue (repeated payment failure) so your server is suspended.

Let me know if you are having further problems, shoot me an email at rentals@mammothmedia.com.au
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