GameCreate.com

BLAST3R · Posted: Mon Apr 21, 2008 2:44 am Post subject:

Hmm... Too bad this isn't reduntally set-up.. Think I can better go back to Webmin, since customers really start to get pissed now. FTP doesn't work (sometimes not at all), PASV causing troubles, some games just not getting started correctly.. Yeah I might do that.

No offence, I like the job you guys are doing.. just, not good for my production environment.

adbot · Posted: Thu Mar 31, 2011 3:57 am

Gagi2 · Posted: Mon Apr 21, 2008 3:59 am Post subject:

you guys need a REAL GOOD backup solution REALLY FAST...
this sort of every now and then downtime suxx...

Karmona · Posted: Mon Apr 21, 2008 4:06 am Post subject:

Please Stop spaming the name of gamecreate, they do the best they can if you dont like the job, you have a good choice pay for other panel Wink

Gagi2 · Posted: Mon Apr 21, 2008 5:56 am Post subject:

why has the gc daemon to stop the gameservers in case he lose the connection to the masterserver...?

i really wouldnt care about 1 or 2 failures a month when the servers keep up&running for this time...

Epi · Posted: Mon Apr 21, 2008 6:04 am Post subject:

Remember this: The service is free, Gamecreate are not oblidged to provide the service to you, you have to accept that there are problems with the master servers. If you don't like it then you are free to find another GCP to use, but if you can't afford to do so then you are just going to have to put up with Gamecreate's flaws.

~Zedge~ · Posted: Mon Apr 21, 2008 8:53 am Post subject:

Yup, Epi is right. If you require guaranteed uptime, you could look into getting a gamecreate dedicated solution.

http://www.gamecreate.com/licensing.php

Freewheelin · Posted: Mon Apr 21, 2008 3:29 pm Post subject:

Hi Gagi2,

I believe Andrew responded to you in a support ticket. Please refer to that for further information.

At the time of posting, there were no known problems with eu.gamecreate.com.

GameCreate does not restart servers if connectivity to the master server is lost. It will restart servers if there are query failures or process crashes.

Gagi2 · Posted: Mon Apr 21, 2008 8:19 pm Post subject:

but if there is a query failure during the masterserver-timeout the servers arent restarting?

or should i deactivate the query option for the host? Rolling Eyes

every time there was a problem with the eu location (masterserver offline) my gameservers went DOWN
also the servers from a fellow clan im supporting were down...

i cant believe that all my servers have query failures at the same time?

Kybber · Posted: Mon Apr 21, 2008 11:12 pm Post subject:

ViRuS25 · Posted: Tue Apr 22, 2008 4:43 am Post subject:

i have a question, do you know why my server is often offline, disconnected from GC ?

it's very often

Kybber · Posted: Sun Apr 27, 2008 10:30 pm Post subject:

The EU server is down *again*, just one week after
the last time. This is really bad, as it completely
destroys the confidence our clients have in our system.
GC seems to have been down since 06:30 CEST.
And I notice that the AU server is still up, so I
suppose it's not considered a big deal...? I am very
disappointed in the lack of comments from developers
in this thread.

Since we don't know what is the cause of these
weekend-interruptions, I can only give general
advice:
1. Please do not perform any autoupdates to neither
Windows nor the GC servers themselves during weekends.
2. Please please please create some sort of messaging-
system so that a dev or three receives a message
by e.g. SMS as quickly as possible when the service
dies for unexpected reasons. Having to wait until the
next week-day morning when someone pops into the
office and sees something is amiss is simply not good
enough.

For some of us this is a quite critical service, and I
hope you take these problems seriously enough to
do something about them soon. Losing this service
one day per week is absolutely unacceptable, and
we should be allowed to expect more even from a
free service.

ViRuS25 · Posted: Mon Apr 28, 2008 1:45 pm Post subject:

eu.gamecreate.com is one more time offline, we can't administrate ours servers, what's happend with this master server ?????

Andrew · Mammoth

Hi,

eu.gamecreate.com is back up.

To clarify, servers NEVER restart just because they lost connectivity to the master server.

We are looking in to why it is having problems (this appears to be hardware related at the moment).

Gagi2 · Posted: Mon Apr 28, 2008 11:11 pm Post subject:

Kybber · Posted: Mon Apr 28, 2008 11:12 pm Post subject:

Thanks, Andrew. Good to hear you are on top of things Smile