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cyberiadmin



PostPosted: Sat Jan 17, 2009 9:16 pm    Post subject: error (need help) Reply with quote

Hi, i am having trouble installing game create on centos 5.2 32bit. Where i get the error is when i run gamecreate.x86. There is no firewall on. Please help me. Please tell me if you need any more info.
Thanks

error info:
LOG: (DATE) : Starting GameCreate Client 5.2.0
" " " :Hostname: (hostname). IP69.162.64.11*
" " " :Master: us1.master.gamecreate.com,us2.master.gamecreate.com
" " " :Starting FTP server thread
" " " :SSL pipe not connected, attempting to connect
" " " :Master address(es): us1.master.gamecreate.com,us2..master.gamecreate.com
" " " :Begin connection attempt
" " " :Connect TCP socket
" " " :Connect TCP failed
" " " :PONG response not received, closing connection
" " " :SSL pipe not connected, attempting to connection
" " " :Master address(es): us1.master.gamecreate.com,us2..master.gamecreate.com

(LOOP)

FILE:gamecreate.ini
-----------------
ip (IP OF SERVER)
loginname (name of user)
master-ip us1.master.gamecreate.com%2Cus2.master.gamecreate.com
password (I HAVE ENTER THE PASSWORD)
-----------------
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adbot



PostPosted: Thu Mar 31, 2011 3:57 am 

Andrew
Mammoth


PostPosted: Mon Jan 19, 2009 8:43 am    Post subject: Re: error (need help) Reply with quote

cyberiadmin wrote:

" " " :Begin connection attempt
" " " :Connect TCP socket
" " " :Connect TCP failed

You do not appear to even attempt to connect to the master server.

Are you even able to resolve us1.master.gamecreate.com to an IP Address from that host? Try ping'ing that DNS name and make sure an IP Address is resolved, this is definitely an issue on your end.
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cyberiadmin



PostPosted: Mon Jan 19, 2009 8:57 am    Post subject: Reply with quote

Hi, i can ping it, fine. I have email you for more support.
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Andrew
Mammoth


PostPosted: Mon Jan 19, 2009 9:02 am    Post subject: Reply with quote

Are you sure you have allowed port 1224 TCP outbound connections? That's the port GC Client uses to communicate with the master server.
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cyberiadmin



PostPosted: Mon Jan 19, 2009 9:05 am    Post subject: Reply with quote

Hi, there is no firewall at all.
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Andrew
Mammoth


PostPosted: Mon Jan 19, 2009 9:06 am    Post subject: Reply with quote

Try this command:

telnet us1.master.gamecreate.com 1224

Paste the output of this command.
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cyberiadmin



PostPosted: Mon Jan 19, 2009 9:38 am    Post subject: Reply with quote

[root@servername ~]# telnet us1.master.gamecreate.com 1224
Trying 72.232.15.234...
Connected to us1.master.gamecreate.com (72.232.15.234).
Escape character is '^]'.
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Andrew
Mammoth


PostPosted: Mon Jan 19, 2009 10:28 am    Post subject: Reply with quote

This has been resolved - DNS was too slow to respond in time to resolve the master address.
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