[Guardhost]

Hello,

it keeps failing to login with me and my clients any help please ? it takes a good couple of goes to get loged in then when trying to login again it starts saying the same error

Status: Resolving address of
Status: Connecting to :2121...
Status: Connection established, waiting for welcome message...
Response: 220 You will be disconnected after 1800 seconds of inactivity.
Command: USER
Response: 331 User OK. Password required.
Command: PASS ********
Response: 530-Attempting authentication
Response: 530 Sorry, authentication timed out
Error: Could not connect to server
Status: Resolving address of
Status: Connecting to :2121...
Status: Connection established, waiting for welcome message...
Response: 220 You will be disconnected after 1800 seconds of inactivity.
Command: USER
Response: 331 User OK. Password required.
Command: PASS
Response: 530-Attempting authentication
Response: 530 Sorry, authentication timed out
Error: Could not connect to server
Status: Resolving address of
Status: Connecting to :2121...
Status: Connection established, waiting for welcome message...
Response: 220 You will be disconnected after 1800 seconds of inactivity.
Command: USER
Response: 331 User OK. Password required.
Command: PASS
Response: 530-Attempting authentication
Response: 530 Sorry, authentication timed out
Error: Could not connect to server
Status: Resolving address of
Status: Connecting to :2121...
Status: Connection attempt failed with "ECONNREFUSED - Connection refused by server".
Error: Could not connect to server
Status: Waiting to retry...
Status: Resolving address of
Status: Connecting to :2121...
Status: Connection attempt failed with "ECONNREFUSED - Connection refused by server".
Error: Could not connect to server
Status: Waiting to retry...
Status: Delaying connection due to previously failed connection attempt...
Status: Resolving address of
Status: Connecting to :2121...
Status: Connection attempt failed with "ECONNREFUSED - Connection refused by server".
Error: Could not connect to server
Status: Resolving address of
Status: Connecting to :2121...
Status: Connection established, waiting for welcome message...
Response: 220 You will be disconnected after 1800 seconds of inactivity.
Command: USER
Response: 331 User OK. Password required.
Command: PASS
Response: 530-Attempting authentication
Response: 530 Sorry, authentication timed out
Error: Could not connect to server
Status: Resolving address of
Status: Connecting to :2121...
Status: Connection established, waiting for welcome message...
Response: 220 You will be disconnected after 1800 seconds of inactivity.
Command: USER
Response: 331 User OK. Password required.
Command: PASS ********
Response: 530-Attempting authentication
Response: 530 Sorry, authentication timed out
Error: Could not connect to server
Status: Resolving address of
Status: Connecting to :2121...
Status: Connection established, waiting for welcome message...
Response: 220 You will be disconnected after 1800 seconds of inactivity.
Command: USER
Response: 331 User OK. Password required.
Command: PASS ********
Response: 230-Attempting authentication
Response: 230 OK. Current directory is /
Command: SYST
Response: 215 UNIX Type: L8
Command: FEAT
Response: 500 Unknown command.
Status: Connected
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/"
Command: TYPE I
Response: 200 TYPE is now 8-bit binary
Command: PASV
Response: 227 Passive mode OK
Command: LIST
Response: 150 Accepted data connection from
Response: 226-Binary mode requested, but A (ASCII) used.
Response: 226-Options: -l
Response: 226 3 matches total
Status: Directory listing successful
Status: Retrieving directory listing...
Command: CWD
Response: 250 Changed to /
Command: PWD
Response: 257 "/"
Command: PASV
Response: 227 Passive mode OK
Command: LIST


Response: 150 Accepted data connection from
Response: 226-Binary mode requested, but A (ASCII) used.
Response: 226-Options: -l
Response: 226 9 matches total
Status: Directory listing successful

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[Guardhost]

any help please

[Steve]

Certain FTP are known to have issues with the FTP functionality.

Have you tried any different FTP clients to see if you get different results?

[CoolSpin]

I and 2 others are experiencing the same issue. I tested with FileZilla 3.1.6 on one computer, and an outdated SmartFTP v2.0.1000 on another computer.

At first connect, it do log me on, and I can browse the filesystem. But when FileZilla is going to download or upload a file, this keep repeating:

[Andrew]

What is the Url to your GameCreate domain?

Are you using external authentication?

[CoolSpin]

URL: hfno.nes.eu.gamecreate.com

Ext Auth: yes

[Andrew]

The 'authentication timed out' error is because most likely the master server did not receive a response to its request to login to the web service in a timely manner (little under 30 seconds).

Are you sure your web service is still accessible?

[CoolSpin]

Yes, it's accessible. Have not experienced this problem since I reported it.