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gp



PostPosted: Mon Jun 23, 2008 6:32 am    Post subject: Doh, locked out :( Reply with quote

I was using external authentication but having issues with it, wasn't letting me search via email, or create bookings. Tried to switch back to internal authentication and seem to have been locked out of my domain now Sad can anyone help?
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adbot



PostPosted: Thu Mar 31, 2011 3:57 am 

Steve
Mammoth


PostPosted: Mon Jun 23, 2008 3:37 pm    Post subject: Reply with quote

I've re-added you to your domain's permissions.

It's a known issue that switching back to internal from external authentication drops all permissions.
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stifler6969



PostPosted: Thu Jul 31, 2008 4:42 pm    Post subject: Reply with quote

I have the same problem. I switch my domain to external athentification and all work fine.Yesterday, I have erase my server and now i can not log in my domain from CG interface.

Please help me !

Sorry for my english, i am french...
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Steve
Mammoth


PostPosted: Thu Jul 31, 2008 4:56 pm    Post subject: Reply with quote

If you let me know what your domain was, I can re-add the permissions for the email address that is registered to it.
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stifler6969



PostPosted: Thu Jul 31, 2008 4:58 pm    Post subject: Reply with quote

My domain is "freegamers" in Europe
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Steve
Mammoth


PostPosted: Fri Aug 01, 2008 2:30 pm    Post subject: Reply with quote

That domain is currently using external authentication, so we can't reset it.
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stifler6969



PostPosted: Fri Aug 01, 2008 4:32 pm    Post subject: Reply with quote

yes, so what i do ? i am loked out...

Steve, it is possible to erase the domain ? I will create after...

Thank
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stifler6969



PostPosted: Mon Aug 04, 2008 5:40 pm    Post subject: Reply with quote

Hi,

I have re-create my external authentification and it works. But i have this message => Warning You do not have permission to login to this domain.

I think permissions are erase by Steve... can you put permissions please.

Thank
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Steve
Mammoth


PostPosted: Tue Aug 05, 2008 4:00 pm    Post subject: Reply with quote

We can't change permissions for external authentication since then it is beyond our ability to log in (unless we already had permissions on your own authentication system).

We don't currently delete any domains. There is an automatic deletion after a period of domain inactivity.
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stifler6969



PostPosted: Tue Aug 05, 2008 4:43 pm    Post subject: Reply with quote

What is the period ? how many days ?
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Steve
Mammoth


PostPosted: Wed Aug 06, 2008 2:00 pm    Post subject: Reply with quote

Three months of noone logging in, or any other activity is the current period to automatically delete domains.
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